The Hertz Corporation Manager, IT Infrastructure & Systems in Estero, Florida
Able to provide support for core business applications to include but not limited to Microsoft server 2012 and up, Active Directory (OU’s, GPO’s, Structures), VMWare, Virtualization deployments, Exchange, SQL, Office products, and Microsoft licensing.
Resolve technical problems; identify and diagnose hardware and software problems.
Act as the second-tier line of support for software/hardware malfunctions and escalations from help desk.
Manage project development from initiation to closure.
Able to prioritize work to resolve technical emergencies as they may occur. Develop documentation for the first tier IT support team to utilize in installing applications, diagnosing issues, and use of the product.
Research and test software systems prior to installation to ensure compatibility with present systems.
Remain informed of changes in software, hardware, and industry standard requirements to make recommendations for future software and hardware purchases.
Work to ensure 7x24x365 system uptime for core business applications.
Other duties as assigned.
Bachelor’s degree with 4 - 6 years of progressive technical experience or an equivalent combination of education and experience is required
Experience managing projects
Exceptional written & verbal communication skills
Strong judgement & problem-solving skills
Extensive experience with VMware and virtualization technologies
Ability to respond to help desk escalations after hours on a limited basis
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Job ID 175570
# Positions 1
Category Information Technology
Division WHQ - Estero - Only
Position Type Regular Full Time