The Hertz Corporation Operations Analysis Team Lead in Estero, Florida
The Team Lead Operations Analysis will report into the Senior Director Workforce Management and lead operations analysis, reporting, and tool development for senior management and field leadership while also acting as the primary liaison with IT, Fleet, and Rev Mgmt on major strategic analytic projects to provide operational perspective to systems changes.
Individual will be the primary operations contact and lead for major cross-divisional system enhancements to ensure that the needs of the operation are incorporated into future solutions. In the near term, this is inclusive of Project ONE and Project Faraday.
Individual will develop tools, dashboards, and analysis to help field leaders make educated, real-time decisions that are in the best interest of the customers and company. This will be inclusive of analytical support to field operators as well as Senior Leadership.
Individual will also provide cross-functional analytical support to Maintenance, Fleet Management, Marketing, and Revenue Management for initiative performance measurement as well as other ad-hoc analysis needs.
The individual and team will be responsible for ensuring that the dashboards and tools accurately represent actions occurring, they meet the expectations of the field leaders who are the primary audience, and for keeping the systems/dashboards up to date and operating properly.
The individual and team will be responsible for coding and developing various automated performance reports. They will also have responsibility for the maintenance of these reports to ensure that they are accurate operating appropriately.
The collective work of the teams supported by this individual will help to provide guidance to key decision making and visibility to the resulting performance.
Bachelor’s Degree in Math, Statistics, or other business-related discipline
MBA or Master’s Degree in Math/Statistics preferred
Two to ten years of experience in analytical roles
Experience in statistical modelling for operational analysis
Responsibility for division or enterprise reporting
Ability to influence cross-functional teams to act and drive change management
Strong executive presence – both written and oral
Demonstrated strong analytical skills
Understanding of the car rental market segment in the industry and its drivers
Understanding of Information Technology
Understanding of programming and/or statistical languages as they relate to tool and reporting development
Excellent grasp of competition
Strong ability and desire to translate Corporate vision into results
Strong operational and business acumen
Strong analytical and commercial skills
Ability to influence within the team and across the organization
Interact effectively with senior leadership
Effective verbal/written communication skills
Strong work ethic and organization skills
Ability to execute against tight deadlines
Strategic thinking – able to grasp, articulate, and optimize short-term vs. long-term implications and opportunities of decisions
Exceptional communication skills
Inspiring and motivating
Planning and organizing
Ability to work constructively under pressure
Resilient, adaptable, flexible
Innovative and creative
Values diversity and is comfortable in dealing with different cultures
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Job ID 180377
# Positions 1
Category RAC Operations
Division WHQ - Estero - Only
Position Type Regular Full Time