The Hertz Corporation QA Test Architect in Estero, Florida
The QA/Test Architect is a hands-on role that will play an integral part in building a Quality Assurance and Testing Center of Excellence. Provide management, governance around a comprehensive end to end test approach strategy, robust test plans and monitoring while controlling software quality gates; actively participating in the on-time delivery of high quality new products; and providing analytics for our QA efforts. This is a visible role that will impact the fundamental quality of our software products.The role isresponsible for establishing and evolve formal QA processes, ensuring that the team is using industry-accepted best practices and oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. The role will act as key point of contact for all QA aspects of releases, providing regular quality health checks for resources internally and externally.The QA/Test manager provides guidance to project team members in order to maintain the highest level of quality in our deliverables through continuous testing of functionality/usability and review of visual elements, proofreading, and validation during critical stages of requirements gathering, development and testing.
Key Result Areas
Ensure the functional and nonfunctional requirements of the business units are met by undertaking a thorough and comprehensive review of set of test deliverables on programming changes that are produced by development and testing staff.
Review testing effort via test plans and test cases for larger-scale projects
Oversee the complete testing lifecycle for all applications in scope for deployments including review of test plans/scenarios for new functions.
Onboard, Lead and mentor QA team members, as well as manage outside contract testers.
Review test cases, scripts, plans and procedures (manual and automated).
Document and facilitate communication and troubleshooting of issues, bugs, changes
Validate and close-out all issues prior to delivery
Collaborate with other QA staff to accomplish all daily QA tasks on-time with a high level of quality
Develop process to ensure the highest level of quality assurance possible
Mentor QA team members and share expertise
Maintain open communication with internal teams
Assist with internal project kickoffs and requirements/specs gathering
Serves as an escalation point for issues involving testing
Provides daily and weekly status report that includes testing metrics
Collaborate with Operations Leaders, Transformation Program Directors, and Vendors, to problem solve, and exchange information to maintain effective internal communication.
Other duties as assigned
- Bachelor’s degree in Computer Science, Information Systems, Systems Engineering, or experience in a systems development and/or QA role.
3+ years Management or equivalent work experience
10+ years Quality Assurance or equivalent work experience in a fast-paced, time-to-market driven environment.
Strong project management and organizational skills
Strong verbal and written communication skills
Ability to work independently
Knowledge and understanding of Incident response, analysis and investigation experience
Prior experience in building a Quality Assurance and Test center of excellence
Experience working with automated and performance testing tools is a plus
Demonstrated QA expertise or technical experience in at least 4 of the following areas:
Hospitality technology (CRM, WHM, ERP, Reservation)
Automation and performance
Web Services Architecture (SOA)
Application Server Technology
Security Services and Security Access Controls
Excellent Statistical and Data Analysis skills
Use standard methodology throughout to produce all work products
Ability to work closely with programming staff to understand their needs and constraints without being fazed by the technology.
Experience with automation testing tools.
Ability to manage multiple assignments, priorities, and projects in a demanding environment.
Good communication skills both written and verbal.
Excellent interpersonal skills with the ability to interact with all levels of the organization and external vendors.
Highly self-motivated and directed with an attention to detail and a strong customer service orientation.
Excellent organization skills and ability to work constructively while under pressure
Experience in Waterfall and Agile methodology/Scrum
Rapidly absorbs complex technical and conceptual information, identifying key issues and details and presenting understandable alternatives to both technical and nontechnical individuals at all levels of the organization
Strong analytical and problem solving skills
Manage Defect management and reporting using Excel – reporting on the types of defects, the cause and the severity of the defect
Working knowledge of MS Office Suite
Has working knowledge of all of the following quality assurance methods: unit, integration, regression, user interface and automated testing
Excellent communication, interpersonal and organization skills, including the ability to communicate with internal and external customers at all levels
Open-minded and approachable to ensure there is a constructive approach to problem solving. Actively explore solutions to problems – reducing barriers, costs and time
Strong self-motivation, a dedication to building new processes and the ability and initiative to work effectively with limited guidance
Project Managing and Planning
Manages workloads across multiple projects
Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Job ID 165327
# Positions 1
Category Information Technology
Division WHQ - Estero - Only
Position Type Regular Full Time