The Hertz Corporation Rent2Buy Sales Specialist in Oklahoma City, Oklahoma
The primary purpose of the Rent2Buy Customer Sales/Support Specialist is to provide excellent customer service and provide financing to our customers when assisting in a reservation or selling of a Rent2Buy vehicle. This person is to assist the customer from the start to finish with any questions at any point of the Rent2Buy process.
Key Result Areas:
Handle outgoing and incoming customer service, finance and sales calls
Responsible for creating customer arranged financing (cash) confirmation of purchases.
Responsible for assisting with Finance confirmation of purchases.
Work with customer’s lenders to complete the purchase process
Responsible for reviewing finance document packages to prepare for lender submission
Work with lenders and customers to ensure bank stipulations are met
Call customers while in test drive to sell the car & answer any R2B questions
Locate and offer alternative vehicles if customer calls to cancel
Answer all questions about R2B from customer
Must be able to work in web based work environment
YOU are the person that customer deals with from start to finish. YOU are their "go to" person.
High School diploma
Sales and/or customer service background required
Committed to providing excellent customer service
Familiarity with Rent2Buy program
Knowledge of rental car business
Carrent & Vision experience helpful
Familiarity with Car Sales helpful
Well developed verbal and written communication skills
Well developed organization skills
Ability to work independently and as a team member
Must be able to work shift hours and Saturdays
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Job ID 179435
# Positions 1
Category Information Technology
Position Type Regular Full Time